Our Privacy Commitment
At KL.cranes we know how important it is to protect your personal information. Whether you are shopping with us online or in person we want to make every customer experience safe and secure. In keeping with that goal, we have developed this Privacy Policy to outline our guidelines for the collection and use of personal information by KL.cranes.
What Information does KL.cranes Collect and How is it Used?
At KL.cranes, we collect two types of information: personal information and non-personal information.
With your consent we may use your personal information for a number of different purposes, for example to:
- fulfill requests for products, services or information;
- provide customer services;
- administer contests or promotions;
- offer new products and services;
- measure and improve the effectiveness of our Web Sites or our marketing endeavors; and
- tailor our online or in-store offerings to your preferences.
We may also collect and summarize customer information in a format that no longer identifies the individual for statistical purposes.
Personal information typically includes your name, address, phone number, and e-mail address. You can always choose not to provide us with any of your personal information. However, if you make this choice we may not be able to provide you with the product, service, or information that you requested. For example, we can only offer you a credit card if you have provided us with certain financial information.
Non-personal information does not identify you as an individual. For example, we may ask you for your postal code to assist us with planning our flyer distribution.
Your Implied Consent
In some cases, your consent is implied if we ask you to provide personal information with a stated purpose. For example, we can only deliver the product you have purchased if you provide us with your address and phone number.
Your Express Consent
In other cases, we will ask you to give your express consent to use your personal information to advise you of products or services that may be of interest. You always have the opportunity to "opt out" of having your information used for this purpose. For example, when you subscribe to the Future Shop newsletter, we will also ask for your express consent to send you promotional information.
Our Web Sites
While using our Web Sites, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the Web Sites. If you choose not to provide requested personal information, you will not be able to use certain features of the Web Sites and you will not be able to engage in transactions through the Web Sites.
Links to Other Web Sites
Our Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you are contacting another Web site or Internet resource. KL.cranes has no responsibility or liability for or control over those other Web sites or Internet resources or their collection, use and disclosure of your personal information.
We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
Does KL.cranes Disclose the Information it Collects?
KL.cranes does not sell your personal information. However we may share your information with third parties acting on our behalf or as permitted or required by law.
Legal Disclosure
KL.cranes may disclose your information as permitted or required to by law; for example:
- to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
- where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
- to comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
- to comply with court rules regarding the production of records and information; and
- to our legal counsel.
How does KL.CRANES.INC Protect My Information?
The security of your personal information is a high priority for KL.cranes. We maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse.
Thank you.
